14 February 2014
New solutions platform provides plug-in competitive advantage for home security and alarm companies
Alarm companies can breathe new life into their traditional alarm products via integration with a new cloud-based solutions platform from LiveGuard Ltd. The platform enables home security companies to add advanced features such as smartphone remote control and home automation to their existing products at a fraction of the cost and time associated with new product development.
“Many traditional home security alarm companies are starting to see how new pressures are coming from technology change and new entrants like telcos, ISPs and utilities who are starting to move into home security on the back of their home automation offerings,” said Mark Naldrett, Sales Director of LiveGuard Ltd. “Plugging into our platform will help traditional alarm companies to get quickly up to-date, inject new life into their product ranges and help them protect and optimise their existing customer base. It will also enable them to compete effectively for new sales against the growing tide of cheaper, lower spec’d foreign products.”
LiveGuard’s solution enables homeowners to remotely monitor, protect and control their homes in real-time. The platform supports IP cameras and a wide range of zwave-based home automation products offering powerful functionality which includes remote alarm control, live surveillance, zone-based alarming and sensor-driven call alerting with cloud-served incident video footage.
If there is a problem the system uses a voice call to get the homeowner’s attention but if the alarm goes unanswered it will then contact specified friends and family in rotation to ensure a rapid response to the situation. Alternatively, integration to Immix Call Centre software means that alarm calls can be relayed direct to a third party monitoring station for professional intervention.
Home owners can also use their smartphones to remotely control lights, door locks, heating and a wide range of other electrical devices both individually or on a scheduled basis to simulate occupancy when away from home, prepare their property for their return home and manage energy more efficiently.
“Our software platform has been designed to be easily integrated with traditional alarm solutions to give homeowners added control and visibility to better protect and manage the home. The solution can be own branded and the cloud-server set-up provides a platform for alarm manufacturers to maintain stronger ties with their customers and generate additional subscription-based revenue streams,” concluded Naldrett.
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