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News story

News story

6 October 2021

Interphone teams up with Amazon Key for Business to streamline Amazon deliveries to commercial residential properties

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Key for Business gives Amazon drivers the ability to enter buildings and deliver packages without assistance
Key for Business gives Amazon drivers the ability to enter buildings and deliver packages without assistance

Interphone, the security systems and building technology integrator, has teamed up with Amazon Key for Business to enable easier, more efficient Amazon deliveries to multi-dwelling units (MDUs) in the UK. As an Amazon service provider, Interphone will install and maintain the Key for Business device free of charge to qualifying building owners and managers within the commercial residential marketplace.

Key for Business gives Amazon drivers the ability to enter buildings and deliver packages without assistance, eliminating driver access issues and reducing the need for redeliveries. Residents can receive Amazon packages safely, whether they are home or away, and building staff can spend less time managing deliveries.

“Key for Business will be available free of charge to building owners and managers for any multi dwelling unit (MDU) with eight flats or more,” explains Julian Synett, CEO of Interphone Limited. “This innovative, cloud-based solution offers both financial savings and operational improvements by eliminating the need for onsite staff to handle incoming Amazon deliveries, while providing enhanced convenience for residents.”

Interphone will supply, install, and maintain the Key for Business device, which seamlessly integrates with a building’s existing access control system with Amazon’s delivery app. Once fitted, Amazon drivers receive authorised, time-limited building entry, so they can efficiently deliver packages to an individual property or secure drop-off point during Amazon’s broad delivery window.

Key for Business helps enhance the security of buildings, residents, and their Amazon packages with multi-factor authentication that ensures drivers are quickly verified in real-time via the cloud, and can only access a Key for Business-enabled building when carrying an Amazon package for that address. Three criteria must be met for a driver to gain entry – they must be physically onsite (live geolocation tracking); have the package for that address on their vehicle; and be within the specified delivery time window.

“The installation and ongoing maintenance will be provided by our field-based engineering team that operates across London, the Home Counties and the southeast of England. These experienced engineers possess all the necessary qualifications, accreditations and training to operate safely and legally, whilst delivering the highest levels of service. We will also have direct access to Amazon support to ensure we can respond quickly to any issues,” concludes Synett.  

Further information:

Jonathan Symons
+44 (0)20 8654 7618